What Do We Know About Our Customer?
We have website visitors who browse through our website without signing up. We do not capture any information about their browsing behavior, device information, etc. But when a website visitor expresses interest in becoming our customer and wishes to place an order, we collect information to make it easy to serve you. This includes details like your name, contact number, delivery address, billing address, email address, etc.
Besides this, as a customer, you would have to create a login account with a username and a secured password. This would come in handy while tracking your order, reviewing past orders, delivery instructions, etc. We do not save your password, but we save your order preferences and contact information to share offers and deals that you might find interesting.
Do we collect cookies?
Besides this, cookies could also be from third parties, which we do not control. When you buy from Thakkar Bros,
- We gather your order information to understand buying behavior
- We do not store your banking information, credit/debit card number and expiration date, and CVV numbers.
- We store the information you share on the chat boards, message box, and feedback section to address any challenges you might have and resolve your concerns.
- Communications made through third-party services and letters will be stored in a dedicated customer file.
In short, we do not save any of your sensitive information. We only collect data you voluntarily share with us and the information that would help us serve you better.
How would Thakkar Bros Use My Data?
We aim at providing you top-notch quality service. All the data we collect and the information we store would focus on enhancing your shopping experience.
- We use grouped data like customer demographics, traffic, keywords used, etc., to understand the patterns of our online users.
- Our delivery partners will have access to your delivery details and contact information for ease of service.
We might disclose or share customer information available with us when it deems fit under the local law.
How Secure Is the Website?
Our website www.thakkarbros.com has been designed with the help of data security experts to ensure there is no misuse of customer data. We use a secure server and take all measures to safeguard the information you have shared with us.